Injured on the job? WorkSafeBC covers your treatment and lost wages. Here’s everything you need to know about filing your claim, accessing care, and getting back to work safely.
Getting Started
If you’ve been injured at work or developed a condition related to your job, you’re entitled to benefits under British Columbia’s Workers Compensation Act. The process begins with reporting the injury to your employer as soon as possible — ideally within 24 hours. Your employer is required to record the injury and provide you with the necessary forms.
Here are the steps to get your claim started and begin treatment at Move to Motion:
Covered Treatments
WorkSafeBC provides health care benefits for the duration of your claim, covering treatment that is reasonably necessary to treat, alleviate, or cure your compensable injury. Health care benefits typically begin immediately and may continue beyond your return to work if further treatment is needed. All covered treatments are direct-billed — there is no cost to you.
Treatments covered by WorkSafeBC:
At Move to Motion, we are a WorkSafeBC contracted physiotherapy provider. We handle all reporting, invoicing, and communication with your case manager on your behalf.
Key Guidelines
Your claim must be accepted first. Unlike ICBC, WorkSafeBC treatment (beyond initial assessment) requires an accepted or pending claim. Your physiotherapist can perform an initial assessment within 60 days of injury for any worker with an accepted or pending claim. Before ongoing treatment begins, your claim should be accepted.
A physician’s report is required. Your doctor must complete a WorkSafeBC Form 8 or Form 11 documenting your injury and submit it to WorkSafeBC. This is a key step that initiates the medical side of your claim.
Report your injury promptly. Delays in reporting can slow down claim processing and benefit payments. Report to your employer immediately and ensure forms are submitted as soon as possible.
Attend all scheduled treatments. WorkSafeBC expects injured workers to participate actively in their recovery. Missing appointments without cause can affect your benefits and your claim status.
Cooperate with return-to-work plans. WorkSafeBC emphasizes early and safe return to work, including modified duties. Your physiotherapist will assess your functional abilities and work with your employer on a return-to-work plan that is safe and productive.
Treatment extensions require approval. If you need treatment beyond the initial approved period, your physiotherapist submits an extension request report to WorkSafeBC. Decisions are communicated through WorkSafeBC’s provider portal.
You can check your claim status online. WorkSafeBC provides online tools for workers to check the status of their claim at any time via their website or by calling their Teleclaim team.
Wage Loss Benefits
If your workplace injury prevents you from working, WorkSafeBC provides wage-loss benefits to replace your lost income. Benefits begin with the first regular work shift you miss after the day of injury and continue until you are able to return to modified or regular duties.
Short-term (first 10 weeks): You receive approximately 90% of your calculated net earnings, based on your rate of pay at the time of injury minus estimated deductions for income tax, CPP, and EI. The minimum weekly benefit for 2026 is $512.52.
Long-term (beyond 10 weeks): If your injury keeps you off work for more than 10 weeks, WorkSafeBC recalculates your wage rate based on your earnings over the 12 months preceding the injury, taking into account your full personal tax situation. You’ll receive a letter explaining the calculation.
Permanent disability: If your condition becomes permanent, you may be entitled to a permanent partial disability award (pension), payable until at least age 65, plus vocational rehabilitation assistance to help you transition to suitable work.
Additional Benefits
If you can’t return to your previous job, WorkSafeBC provides vocational rehabilitation services including job retraining, skills assessment, and job placement to help you find suitable alternative employment.
Your employer may offer modified duties during recovery — lighter tasks, reduced hours, or adjusted responsibilities. WorkSafeBC coordinates with your treatment team to ensure modified work is safe and supports recovery.
WorkSafeBC reimburses reasonable travel costs to attend medical appointments and treatment sessions related to your claim, including mileage, transit, parking, and accommodation when necessary.
Medications prescribed for your workplace injury are covered, along with medical equipment such as braces, supports, crutches, and other assistive devices recommended by your health care provider.
If your injury limits your ability to perform daily personal care tasks, WorkSafeBC may provide an allowance to cover assistance with bathing, dressing, meal preparation, and other essential activities.
If you disagree with a WorkSafeBC decision, you have 90 days to file a Request for Review with the Review Division. If still unsatisfied, you have 30 days to appeal to the Workers’ Compensation Appeal Tribunal.
Why Move to Motion
Move to Motion is a WorkSafeBC contracted physiotherapy provider, meaning we work directly within their system to provide treatment, submit reports, and communicate with your case manager. We handle all administrative requirements so you can focus entirely on your recovery.
Our multidisciplinary team — physiotherapists, chiropractors, massage therapists, acupuncturists, kinesiologists, and a clinical counsellor — collaborates under one roof to create a comprehensive recovery plan. We also work with your employer on functional abilities assessments and return-to-work planning to get you back safely and sustainably.
Call us with your WorkSafeBC claim number. We’ll take care of the rest.